Terms of service

Terms and Conditions

1. Introduction

Welcome to Picante Products (“we,” “our,” or “us”). By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.

2. Eligibility

You must be at least 18 years old (or the legal age in your jurisdiction) to purchase from our store. By using our website, you confirm that you meet this requirement.

3. Products & Services

• We specialize in adult toys and accessories. All products are intended for personal use only.

• Product descriptions, images, and prices are subject to change without notice.

• We do not guarantee that products will always be available or in stock.

4. Ordering & Payments

• By placing an order, you agree that all information provided is accurate and complete.

• We accept payments through APPLE PAY, GOOGLE PAY, PAYPAL, and various credit cards which are avail be to see on the homepage.

• All prices are listed in GBP and include/exclude taxes as applicable.

5. Shipping & Delivery

• We use third-party suppliers for order fulfillment. Shipping times vary based on location and supplier processing times.

• Estimated delivery timeframes are provided at checkout but are not guaranteed.

• We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.

Returns and refunds

Please refer to link on home page for more information • 

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is our property or used with permission. Unauthorized use is prohibited.

9. Limitation of Liability

• We are not liable for any misuse of our products. Use them responsibly and according to the manufacturer’s instructions.

• We do not guarantee that our website will be error-free or uninterrupted.

10. Governing Law

These terms are governed by the laws of United Kingdom . Any disputes will be resolved in the courts of United Kingdom .

11. Changes to Terms & Conditions

We reserve the right to update these terms at any time. Continued use of our website after changes implies acceptance of the new terms.

12. Contact Us

For any questions, please contact us at customers@picanteproducts.com